Senior Recruiter
Role Details
Type of Support: Talent Acquisition / Recruitment
Contract Duration: Full Time
Work Type and Location: Hybrid (Taguig, Cubao)
Department: People Operations
Reports To: Talent Acquisition Manager
Expected Start Date: ASAP
About Us
PartnerHero and Crescendo have joined forces to create a powerhouse of innovation, excellence, and people-first solutions. By combining PartnerHero’s world-class outsourcing and human-centered approach with Crescendo’s expertise in customer experience and operational excellence, we are redefining the future of CX.
Together, we’re introducing Augmented AI — a seamless blend of Agentic AI and real human expertise that delivers 24/7 omnichannel support in any language. This fusion of technology and talent helps businesses scale efficiently while keeping customer experience at the core.
Powered by Crescendo, PartnerHero connects talented people globally with companies looking to build, transform, and grow. Our strategic expertise and integrated technology empower businesses and the people behind them to extend their impact worldwide.
As a Most Loved Workplace, we believe culture drives success. We encourage our teams to bring their authentic selves to work, fostering an environment where people thrive.
Welcome to the future of customer experience. Welcome to the next era of PartnerHero x Crescendo.
The Role
As a Senior Recruiter, you’ll manage the end-to-end recruitment process and play a key role in matching top talent with the right opportunities. You will collaborate with hiring managers and stakeholders, manage multiple accounts, and ensure that hiring goals are achieved while delivering an excellent candidate experience. This is a chance to work in a dynamic, global environment where your expertise in recruitment truly makes a difference.
What You’ll Do
Perform full-cycle recruitment: sourcing, screening, interviewing, and hiring candidates across various roles and levels
Partner with hiring managers and stakeholders to align on role requirements and hiring priorities
Manage multiple requisitions and accounts, ensuring smooth fulfillment of hiring needs
Use ATS tools to track candidates, maintain accurate records, and ensure process efficiency
Design and implement creative sourcing strategies to attract top talent in competitive markets
Deliver a strong candidate experience with timely updates, feedback, and professional communication
Share recruitment insights and updates with stakeholders to support decision-making
Contribute to team growth by mentoring peers and sharing best practices
What We Expect From You
At least 3 years of recruitment experience, ideally in BPO, RPO, or in-house talent acquisition
Strong experience using ATS platforms
Proven success in account management and stakeholder collaboration
Ability to perform demand fulfillment in high-volume or specialized hiring
Excellent communication and relationship-building skills
Strong organizational skills with the ability to manage multiple priorities
Willingness to work in a hybrid setup (Cubao or Taguig)
What You’ll Get In Return
Hybrid working arrangements
Competitive base salary
Generous paid vacation
Attractive benefits package including medical, dental, and vision (based on country of residence)
Paid Sabbatical Leave
Access to free posture-based fitness workouts from home
Training and development opportunities with PartnerHero and external partners
1-on-1 coaching, mentorship, and cross-functional learning opportunities
Company Culture Is At Our Core
Our core values bring intention to our work and set the tone for our culture. From the partners we serve to the associates who work with us, we share a set of values that guide our actions:
Care for others – Cooperate, empathize, and seek opportunities to put each other first
Embrace growth – Take calculated risks, develop your skills, and stay open to change
Manifest trust – Earn and extend trust by delivering on commitments
Take ownership – Do the right thing, even when no one is watching
Be humble – Seek guidance, receive feedback, ask questions, and listen actively
Equal Opportunity Commitment
PartnerHero is proud to be an equal-opportunity workplace. We value diversity, inclusion, equity, and belonging, and these pillars are at the heart of how we work together.
We are committed to providing equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or any other legally protected characteristics in the candidate’s location.
If you require assistance or accommodations during the application or interview process, please contact [email protected].